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Unravel Data Privacy & Security FAQ

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Overview

Our commitment to you

Privacy and security are top priorities for Unravel and our customers. At Unravel, we help organizations better understand and improve the performance, quality, and cost efficiency of their data and AI pipelines. As a data business, we appreciate the scope and implications of privacy and security threats. Unravel Data is dedicated to making sure that both our current and future customers are aware of the privacy and security capabilities and measures built into our AI-powered data observability and FinOps platform for Databricks, Snowlake, BigQuery and other modern data stacks. We are committed to having our company’s policies and procedures examined and verified by impartial third parties as part of that commitment.

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Trusted by leading data-driven enterprises

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Privacy Common Questions

  • What data does Unravel collect?

    Unravel only collects telemetry and performance metadata from the data application jobs themselves.

  • Will you have access to my data?

    Unravel does not have access to the data stored in your data lake or other databases, and that data is not and cannot be shared with Unravel.

  • How much egress is estimated?

    This varies by workload size. We take measures to ensure that overhead is low and is usually under 1%.

  • Where is the account hosted?

    Unravel is hosted on AWS.

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Security Common Questions

  • Does Unravel secure data in transit?

    Unravel uses TLS encryption – the same standard used by secure websites – to secure data in transit and at rest.

  • How do you handle security?

    Unravel is SOC 2 Type II compliant and treats all data with the highest degree of security.

  • How does Unravel help with my organization’s infosec process?

    We help users navigate through infosec processes every day. Every organization has its own guidelines and guardrails for SaaS. A quick chat with us helps us understand better how to get Unravel Standard up and running as fast as possible under your particular circumstances.

  • Do I need admin-level access and permissions to connect my workspace?

    Probably. You need a Databricks personal access token, which usually requires admin-level authority to generate.

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