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Operations & Troubleshooting

Reduce Trouble Tickets and Speed Up MTTR

Less effort, more problem-solving—faster, easier

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Benefits

Get your team above water, and stay there. Spend less time firefighting, more time delivering real business value.

  • Get AI to do the time-consuming heavy lifting in investigating problems
  • Empower any member of any team to fix more issues themselves
  • Cut to the chase with automated root cause analysis
  • Nip issues in the bud with proactive alerts and corrective AutoActions
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AI-enabled troubleshooting and optimization for the modern data stack

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** DO NOT REMOVE Hidden Margin Required **
Speed, Cost, Reliability Optimizer

Diagnose why jobs failed in minutes, not hours

See precisely why jobs failed with just a single click. AI-enabled automated root cause analysis means no more sifting through hundreds of log files looking for the guilty culprit.

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“Developers can easily go to Unravel to check out their jobs and then fix their jobs to meet certain standards.”

Matteo Pelati
Executive Director, DBS Bank
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** DO NOT REMOVE Hidden Margin Required **
Automated Pipeline Bottleneck Analysis

Pinpoint pipeline problems automatically

Understand at a glance exactly where in your pipeline something went wrong. Instead of hopping between multiple point tools, automated root cause analysis does the cumbersome detective work for you.

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** DO NOT REMOVE Hidden Margin Required **

We support technologies DataOps teams rely on

View All Integrations
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** DO NOT REMOVE Hidden Margin Required **
Code-Level Insights

Drill into details down to individual lines of code

All the fine-grained data from different systems you need—resource metrics, timelines, stack traces, code—correlated and analyzed in one place. Drill down into details and link to the specific line of code causing problems.

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** DO NOT REMOVE Hidden Margin Required **
Advanced and Extensible Reporting

Identify 1,000s of optimization opportunities

Get dashboard-level insights into all jobs that could be optimized for performance and cost. One-click drill-down into AI recommendations on exactly how to fix things.

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** DO NOT REMOVE Hidden Margin Required **

Helping our customers meet SLAs

Proactive auto-tuning and AI recommendations reduced MTTR by over 90%

Reduced MTTR from hours/days to minutes

Scaled workloads 5X with 98% reduction in MTTI, 70% reduction in ticket volumes

Browse All Customer Stories
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** DO NOT REMOVE Hidden Margin Required **

Commonly asked questions

What type of data does Unravel collect?

We only collect metadata and performance data from the data application jobs themselves. We do not have access to the data stored in your data lake and other databases, and that data is not and cannot be shared with Unravel.

Does Unravel send data back to my data warehouse, data lake, lakehouse?

Unravel software can be deployed anywhere, on-premise platforms or cloud platforms, in single-cluster or multi-cluster deployments. Unravel currently supports all major cloud and on-prem platforms, including Databricks, Amazon EMR, BigQuery, Dataproc, Snowflake, Cloudera, and MapR.

 

Check out our Compatibility Matrix for specific platform versions.

How does Unravel ensure security?

Unravel is committed to security and focused on keeping our clients and their data safe. The solution designed by Unravel manages customer data based on the five SOC trust services criteria — security, availability, processing integrity, confidentiality, and privacy. We use TLS encryption, the same standard used by secure websites, to secure data in transit. Unravel is SOC 2-compliant, and has earned a Service Organization Control (SOC) 2, Type II certification.

Is the Unravel DataOps observability platform right for me?

Unravel’s DataOps observability is perfect for data-driven enterprises looking to improve their DataOps and derive value from data faster, more reliably, and at lower cost. If your organization depends on the analytics from complex data pipelines handling large volumes of data across a complex modern data stack, Unravel is for you.

Where is Unravel hosted?

Unravel is deployed in your VPC or your choice of cloud—nothing leaves your environment.

Does Unravel require additional compute resources?

Unravel’s lightweight and agentless adaptive data collection process uses native APIs and sensors to non-intrusively gather intelligence which is negligible—usually under 1%.

What are the top features & capabilities of the Unravel platform?

The Unravel AI-powered DataOps observability platform has a lot of powerful capabilities to help data teams troubleshoot, optimize, migrate, and control the costs of their modern data workloads. Best first step to get a taste of what Unravel can do for you is to check out our 2-minute demo videos & self-paced guided tours here.

Can I try Unravel?

You sure can. Unravel is free for your first 50K DBUs/node hours. Get started here.

 

And you can always book a personalized 30-minute live demo with one of our experts here.

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** DO NOT REMOVE Hidden Margin Required **
*** Do NOT REMOVE Hidden Margin Required ***