“Unravel has detailed network and application monitoring features. Root cause investigation-related data can be easily tracked from the UI. Monitors can be set at multiple thresholds so that warning and issues are detected. It supports a high volume of data. Implementation-related tasks are guided by the vendor, and customer support provides an interactive session for most of the learning and task phases. It has a web-based responsive UI. The features can be customized, and this customization is well-assisted.”
OPERATIONS MANAGER IN THE FINANCE INDUSTRY
“The overall capabilities of this product are of a very high standard. Root causes of network-related and application-related issues can be found in the log analysis. The dashboard has key features to display the health of the overall applications and network devices. Real-time data is well-organized on the landing page for instant access. Widgets are well-designed. Customization requests are widely entertained.”
SOFTWARE ENGINEER IN THE COMMUNICATIONS INDUSTRY
“Unravel’s commitment to customer success is really world-class. And the Unravel platform itself is very high-value for us, solving our day-to-day pain points both tactically and strategically. I really wish we had something like Unravel much, much earlier, as it enables our entire platform to fulfill the promise of what we set out to do.”
LEAD DATABASE ENGINEER / BIG DATA ADMINISTRATOR, RETAILER
“Our overall experience has been excellent, based on key areas that include product support, product delivery, and customer engagement.”
SOFTWARE ARCHITECT IN THE HEALTHCARE INDUSTRY
“The product management & support team went above and beyond to provide support needed for bringing business value to the organization. Excellent product for Big Data Engineers, users and operations teams, providing a “single pane of glass” view to the mesh of events that go on underneath.”
APPLICATION MANAGER IN THE FINANCE INDUSTRY
“Cohesive & intelligent – Big Data Performance Management Solution.”
ENTERPRISE ARCHITECTURE AND TECHNOLOGY INNOVATION IN THE FINANCE INDUSTRY
“Unravel is a great product developed by a great company.”
BIG DATA ENGINEER IN THE MANUFACTURING INDUSTRY
“It has been great. The team is very satisfied with the value we get and the ease of use of the product.”
SOLUTIONS ARCHITECT IN THE TRANSPORTATION INDUSTRY
“In healthcare, you absolutely have to deliver what you promised, and you can’t deliver what you promised without the insights to what’s going on in your environment.”
“We leverage Unravel to analyze jobs, analyze previous runs of a job and basically block the promotion of a job if the job doesn’t satisfy certain criteria thanks to Unravel.”
“Our overall experience has been excellent based on key areas of product support, product delivery, and customer engagement.”
“We struggled to meet SLAs for a mission-critical sales application based on Azure HDInsight. It was taking the internal team up to a week to identify the node, and root cause of problems. Because of the time-consuming troubleshooting, revenue data had to be re-reported when SLAs were not met. Unravel provides us the insights to meet our SLAs.”
“For us, operationalizing big data means creating a completely stable environment that allows us to plan, report, and optimize app performance to support our business needs. Unravel knows where those weaknesses are – and how to fix them.”
“Unravel helped us bring accountability to our app developers. Without Unravel, we had no way to show developers that they were writing inefficient applications. Now, with the insight we get from Unravel’s single pane of glass, we can visually identify those inefficiencies.”
“Ops teams spend an average of 20 hours resolving each ticket. Using Unravel, and all the analytics and machine learning capabilities we’ve been able to deliver, they’ve been able to cut that time down to minutes.”
“As long as their applications run, a lot of our app owners don’t worry about sizing them correctly. With Unravel, we can view actual memory consumption over time to see if executor memory is validated, which helped us introduce new efficiencies.”
“A rogue app was running in production, preventing other users from running their apps. Unravel helped us find the cluster problem causing the issue in a matter of minutes.”
“The guidance Unravel provided really got us out of a hole on a critical application that was out of memory. We applied its recommendations to change container and heap size with the click of a button – and boom, problem solved.”
“Our multi-tenant platform is a very complex environment, making tooling an ongoing challenge for both our dev and ops teams. Unravel gives us the 360º view we need to get proactive with troubleshooting and supporting our SLAs.”
