“Our overall experience has been excellent based on key areas of product support, product delivery, and customer engagement.”
“We struggled to meet SLAs for a mission-critical sales application based on Azure HDInsight. It was taking the internal team up to a week to identify the node, and root cause of problems. Because of the time-consuming troubleshooting, revenue data had to be re-reported when SLAs were not met. Unravel provides us the insights to meet our SLAs.”
“For us, operationalizing big data means creating a completely stable environment that allows us to plan, report, and optimize app performance to support our business needs. Unravel knows where those weaknesses are – and how to fix them.”
“Unravel helped us bring accountability to our app developers. Without Unravel, we had no way to show developers that they were writing inefficient applications. Now, with the insight we get from Unravel’s single pane of glass, we can visually identify those inefficiencies.”
“As long as their applications run, a lot of our app owners don’t worry about sizing them correctly. With Unravel, we can view actual memory consumption over time to see if executor memory is validated, which helped us introduce new efficiencies.”
“A rogue app was running in production, preventing other users from running their apps. Unravel helped us find the cluster problem causing the issue in a matter of minutes.”
“The guidance Unravel provided really got us out of a hole on a critical application that was out of memory. We applied its recommendations to change container and heap size with the click of a button – and boom, problem solved.”
“Our multi-tenant platform is a very complex environment, making tooling an ongoing challenge for both our dev and ops teams. Unravel gives us the 360º view we need to get proactive with troubleshooting and supporting our SLAs.”