HELPING OUR CUSTOMERS OPERATIONALIZE THEIR DATA PIPELINES
Unravel Data is deeply invested in our customers’ successes. Here are just a few ways we’ve been able to help them understand and optimize the performance of their modern data applications.
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A leading healthcare provider “unraveled” how to quickly, reliably, and cost-effectively operationalize their big data apps
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Results with Unravel
Significant reduction in mean-time-to-recovery (MTTR) from failures through instant troubleshooting of issues.
Reduction in monthly spend by a general speedup in performance for their Azure HDInsight environment.
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Our overall experience has been excellent based on key areas of product support, product delivery, and customer engagement.
Software Architect
Leading Healthcare Provider
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A global technology firm meets critical SLAs to report revenue in real time, and with confidence
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Results with Unravel
Now the internal HDI team can immediately see when a node fails and take action.
As a result, the time they spend on MTTI/MTTR has been reduced from days to minutes.
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We struggled to meet SLAs for a mission-critical sales application based on Azure HDInsight. It was taking the internal team up to a week to identify the node, and root cause of problems. Because of the time-consuming troubleshooting, revenue data had to be re-reported when SLAs were not met. Unravel provides us the insights to meet our SLAs.
IT Operations
Global Technology Company
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Unravel helps a leading telecom provider find and fix problems faster
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Results with Unravel
50% improvement in the utilization of cluster resources – resulting in $500K in savings, with similar or better execution times.
10x reduction in MTTR – from hours to minutes – for troubleshooting resource contention.
20% increase in overall app performance.
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For us, operationalizing big data means creating a completely stable environment that allows us to plan, report, and optimize app performance to support our business needs. Unravel knows where those weaknesses are – and how to fix them.
Head of Operations
Leading North American Telecommunications Provider
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A global airline unravels the inefficiencies affecting their apps
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Results with Unravel
116% performance increase in Spark applications – without changing any code.
Reduced MTTI and Root Cause Analysis (RCA) time from hours to seconds.
Improved DevOps workflows by introducing recommendations directly from Unravel, bypassing the lengthy process of aggregating log files.
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Unravel helped us bring accountability to our app developers. Without Unravel, we had no way to show developers that they were writing inefficient applications. Now, with the insight we get from Unravel’s single pane of glass, we can visually identify those inefficiencies.
Director of Big Data Operations
Top 5 Global Airline
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Using Unravel, a leading supermarket retailer optimized memory resources
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Results with Unravel
40% reduction in resource costs, thanks to memory resource improvements.
Critical app performance now in compliance with SLAs.
65% reduction in ticket volume.
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As long as their applications run, a lot of our app owners don’t worry about sizing them correctly. With Unravel, we can view actual memory consumption over time to see if executor memory is validated, which helped us introduce new efficiencies.
Operations Manager
Top 3 U.S. Supermarket Retailer
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A multinational telecom group used Unravel to significantly lower MTTI and MTTR
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Results with Unravel
MTTI reduced from hours to minutes.
Significant MTTR improvements.
Application deployment times reduced, with Unravel’s “pre-flight check” workflows.
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A rogue app was running in production, preventing other users from running their apps. Unravel helped us find the cluster problem causing the issue in a matter of minutes.
Big Data Operations Lead
Multinational Telecommunications Group
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Performance recommendations from Unravel help a Fortune 500 software company do more
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Results with Unravel
Root Cause Analysis (RCA) now measured in minutes rather than hours.
20% more tickets resolved by level-1 support teams, thanks to AI-powered recommendations from Unravel.
50% improvement in container resources, significantly increasing application throughput.
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The guidance Unravel provided really got us out of a hole on a critical application that was out of memory. We applied its recommendations to change container and heap size with the click of a button – and boom, problem solved.
Operations Engineer
Fortune 500 Software Company
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Unravel helps a global bank reduce troubleshooting times and reduce costs
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Results with Unravel
70% reduction in support tickets.
98% reduction in troubleshooting time for big data clusters.
60% reduction in resource costs, thanks to optimization and performance tuning.
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Our multi-tenant platform is a very complex environment, making tooling an ongoing challenge for both our dev and ops teams. Unravel gives us the 360º view we need to get proactive with troubleshooting and supporting our SLAs.
Enterprise Operations Architect
Top 20 Global Bank
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The world’s leading data-driven enterprises rely on Unravel
